Your satisfaction is important to us! Open a support ticket with your order ID. More about our refund policy and warranty scheme, here:

KeaBabies 30-day return policy for any reasons in the form of product replacement or full refund. Kindly note that the products need to be returned in original condition, unwashed and unused.

KeaCare 365-day warranty, a 365-days warranty against manufacturing flaws for all of our products, valid from the date of purchase.